Providers expose the challenges of the Work Programme

Assessment is critical to obtaining results. A 4 mins assessment is not sufficient time to put information together.
Time set aside for advisers at DWP i clearly not enough and reduces the effectiveness.
The handover time is a challenge. co-ordinations is seen as a weakness.
Loan parents safeguards are seen as critical. Their well being.
Job centre plus are not well briefed on homelessness. This can mean communication failures. lost letters and sanction issues.
The committee's highlight that the infrastructure set up for programmes have weaknesses.
Clarity at DWP is clearly needed. Staff need to be fully briefed so claiments know the options and can make informed decisions.
One Provider states they are less than keen to promote. If the Providers are concerned about the promotion of the Work Programme. They are asked as to what changes need to be made. The referals are not occcuring with sufficient information. Esa claiments are worth more than the jsa as the Esa claiments require more support
Self employed people can get their leaflets produced under Work Programme.
Large numbers of in appropriate referalls Work Capability assessments need to be looked at.
Sanctions are seen as not positive. If the assessment is wrong and the questions are not asked the Sanctions are then a barrier.