Unemployment UK-Welfare Benefits & Job Search

DWP letters
Many of those receiving letters from DWP may not understand the letters that they receive because they may have an understanding of literacy or not have English as their first language
The letters going out connected to the work programme attendees use words like mandatary. Many of those involved with factory work do not have that level of understanding and therefore could easily fail to attend. which is sanctionable.
There is no multi language option within the set up which add's to the communication challenge.
Big One has to be requested. Big one is the DWP contracted service